FAQs

Frequently Asked Questions About the Display:

Q: Is there a fee to visit the display? 

A: No, the display is free to visit. We only ask that you bring a good respectful attitude. 

Q: Is there parking? 

A: Yes, this is also free. 

Q: Is there food vendors? 

A: Yes, there also restaurants next to the display. 

Q: Are there bathrooms? 

A: Yes. 

Q: Is the display wheelchair accessible?

A: Yes, but this is an outdoor event. Weather could be an issue.  

 

Frequently Asked Questions About Masks:

Q: Do you do custom orders?

      A: Yes, prices very based on request. Email us at sales@wilkesfamilyhalloween.com for custom orders.

Q: Can I wear your masks to play hockey or contact sports?

      A:  No. Our masks are for display or cosplay purposes only.

Q: Will my mask look exactly like the listing photo?

       A: Each order is made and painted by hand, so you can expect some slight variations in color and detail.

Q: When will I receive my ordered once placed?

       A: All in stock orders will ship within 1-3 days. Currently, orders are shipping next day. Custom orders are subject to additional processing time.